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Topic: Ford motorhome customer center? (Read 3 times) previous topic - next topic
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Ford motorhome customer center?
Yahoo Message Number: 56629
Quote
I spoke with Ed at the Ford motor home customer center (a nice guy eager to help)
There's a Ford motorhome customer center??  Is this a national or local thing?  I'd appreciate any info.  Thanks.
--twodrifters

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Re: Ford motorhome customer center?
Reply #1 –
Yahoo Message Number: 56632
twodrifters3333@a... wrote: There's a Ford motorhome customer center??  Is this a national or local thing? _____

The number is: 1-800-392-3673.  According to the information in my manual, the "Ford Motor Company Customer Assistance Center" is the resource to use if "the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Assistance Center."

Joan
2003 TK has a new home
Re: Ford motorhome customer center?
Reply #2 –
Yahoo Message Number: 56636
Actually, Ford has a customer service center for auto and truck buyers (see Joan's info below) and a customer service center dedicated specifically to motorhome owners. The toll-free number for this latter service is 800-444-3311.

Ford also sent me an unsolicited DVD entitled, "2004 Ford E-series Class C Motorhome Chassis"
Re: Ford motorhome customer center?
Reply #3 –
Yahoo Message Number: 56644
"Paul Wood"  wrote: "..and a customer service center dedicated specifically to motorhome owners. The toll-free number for this latter service is 800-444-3311.
Ford also sent me an unsolicited DVD entitled, "2004 Ford E-series Class C Motorhome Chassis" in which Ed appears." ---- Thanks, Paul; that information is good to know.  I didn't receive a DVD for my 2003, though; is this a "new" Ford service or are you just "special"? ;-)

Joan
2003 TK has a new home