Re: Brakes out on 2021 E450 Reply #25 – July 13, 2022, 06:55:16 pm Quote from: Mottleycru - July 12, 2022, 09:40:40 pmMuhammad,Did your brakes or steering fail or did the shop just automatically replace the parts when they did the recall inspection?I read about recall on this forum while on the road and of course there was a letter when I came home. I had to go for oil change anyway and initially dealer did not take the recall seriously and told me that he will simply inspect and most probably thats it ..... after inspection dealer end up ordering the parts ... unfortunately he has only one long bay for RV and I know he did go out of his way to put my RV back to fix it before my next trip. I also talked to Ford and they asked me not to take any long trip before fixed is done and I was surprised that they got me an appointment to another dealer when dealer close to me had difficulty fitting me on his schedule. All the signs suggest a serious flaw ..... 4 Likes
Re: Brakes out on 2021 E450 Reply #26 – July 13, 2022, 11:53:11 pm Very serious indeed! I think Ford should recall for a second time and this time replace parts in every truck. I wonder how many have failed on the road but passed that initial recall inspection like ours. 2 Likes
Re: Brakes out on 2021 E450 Reply #27 – August 26, 2022, 12:24:51 am We purchased our LD in Jan. 2022. We brought it to a Ford dealer in March 2022 for the safety recall. The response from the dealer was "HYDROBOOST OR HYDROMAX POWER STEERING PRESSURE LINE INSPECTION. CHECKED FOR NEW OR OLD HYDROMAX LINE STYLE. CHECKED CONNECTION FOR SEPERATION AND GAP IN LINE. EVERYTHING PASSED." We were wary of a safety recall that counted on a visual inspection, but had to accept it. Last week we were on our 3rd trip of the season, heading to Michigan from Arizona. About 6 hours into our trip, on I-40 eastbound, just past Albuquerque, we lost our power steering and power brakes. We managed to safely get to the shoulder (still had steering and brakes, but not power). We have 3600 miles on the vehicle. We were "camped" on the side of the road for 24 hours as Coach-Net tried to get us a tow. They stuck with us until they were successful. No Ford dealer wanted to work on our RV. We were towed to an RV service shop. They told us to cancel our trip. They had taken in an RV 8 days ago with the same problem and still didn't have the parts from Ford. We rented a car and went home. Today, we spoke to the repair place and they said that the parts were on order with no delivery date from Ford. The other RV was repaired after a 14 day wait.We can verify that Ford's safety recall visual inspection didn't work. To those with the new chassis, BEWARE. 6 Likes
Re: Brakes out on 2021 E450 Reply #28 – August 26, 2022, 09:14:29 am Dave, You may recall that I posted that back last December we lost power steering on our 2021 RB after hitting a pot hole going into a rest area in SC. The Ford dealer in North Charleston found all three hydraulic power steering hoses came disconnected from their crimped-on ends. We had to wait 4 days for the new hoses to come from Ford. We double checked the part numbers on the hoses and found these new hoses were the new correct replacements. I don't recall those #'s now but Ford will have them. Those three hoses are buried deep among a lot of other hardware about the drivers side of the engine and very difficult to remove them of check for the proper part #'s. Apparently your dealer didn't do that but probably charged Ford for doing so. They should be held accountable to you and Ford for their misrepresentation and dishonesty. When the hoses do come from Ford and the bad ones are replaced, have the shop give (maybe a photo of) you the part #'s of the new hoses and save you the old hoses. This will be needed in any future issues.Mike C 4 Likes
Re: Brakes out on 2021 E450 Reply #29 – August 26, 2022, 10:53:06 am So that is exactly what happened with our 2021 27MB! We were on a mostly flat parking lot in Page, AZ and were towed to Lake Powell Ford where we waited several days for parts from California. Lake Powell Ford was phenomenal in dealing with our rig. I'm so thankful you were able to get off the road safely! All new 2021 and 2022 owners must insist these parts are replaced, not just inspected! 3 Likes
Re: Brakes out on 2021 E450 Reply #30 – August 26, 2022, 03:40:32 pm Mike Coachman,Thank you for your heads up on saving info on parts - old and new. We might need this in our future dealings with FordDave & Kate 2 Likes
Re: Brakes out on 2021 E450 Reply #31 – January 12, 2023, 10:38:24 pm I would like to finish our story. Our LD sat in the repair service center for 7 weeks while they waited for hoses from Ford. We paid the repair bill and submitted it to Ford for compensation under warranty. That was paid quickly. We then asked Ford to compensate us for our hotel room and the auto rental to get home, because they had mishandled the recall . It took a couple of months, but they came through with the money. We haven't had a chance to camp since the repair, but we hope that the new hoses will have a long life. 8 Likes
Re: Brakes out on 2021 E450 Reply #32 – January 13, 2023, 01:29:23 am Thanks for finishing your saga, it's always interesting and informative to see how things work out.Larry 6 Likes
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