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Topic: Could I Just Ask.....to Ron in Ohio (Read 1 time) previous topic - next topic
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Could I Just Ask.....to Ron in Ohio
Yahoo Message Number: 136548
"...Our purchase has not been without some issues but Fleetwood has been quick to respond and at this point we're very happy..."

Quote
Happy Trails Ron in Ohio formerly a red 26' MB diesel owner (2000)

 Ron, just curious...would you care to share what "some issues" amounted to?

Chris
Formerly: 2002 30' IB
Re: Could I Just Ask.....to Ron in Ohio
Reply #1 –
Yahoo Message Number: 136560
Chris- The Fleetwood problems were minor ones: a couple of loose hinges, a leak at the bottom of the shower surround. The bigger issue with Fleetwood was a mis-positioned black/grey drain.  When installed it had been pushed too far into the tanks. Solved by loosening two clamps and sliding the plumbing to the proper position.
 The major problems were with non-Fleetwood items. First leaking coolant w/ the Ford F-53 chassis (loose clamp;  A Flexsteel sofa that would not lock properly and finally, the biggest issue was a faulty Dometic refrigerator that would not cool properly. Fleetwood traded out the refer for a new one. A local Ford dealer solved the leak and Flexsteel along with Fleetwood techs fixed the sofa.
 All of these items probably should have been caught when the coach went through a final check-out at the factory. This is something LAZY DAZE would have caught before delivery. It's all about volume production. On Fleetwood's behalf I must say their customer service has been exceptional. We'll see what happens when the warranty runs out.

Ron
 
Re: Could I Just Ask.....to Ron in Ohio
Reply #2 –
Yahoo Message Number: 136568
Quote
Chris- The Fleetwood problems were minor ones: a couple of loose hinges, a leak at the bottom of the shower surround. The bigger issue with Fleetwood was a mis-positioned black/grey drain.  When installed it had been pushed too far into the tanks. Solved by loosening two clamps and sliding the plumbing to the proper position.
 The major problems were with non-Fleetwood items. First leaking coolant w/ the Ford F-53 chassis (loose clamp;  A Flexsteel sofa that would not lock properly and finally, the biggest issue was a faulty Dometic refrigerator that would not cool properly. Fleetwood traded out the refer for a new one. A local Ford dealer solved the leak and Flexsteel along with Fleetwood techs fixed the sofa.
 All of these items probably should have been caught when the coach went through a final check-out at the factory. This is something LAZY DAZE would have caught before delivery. It's all about volume production. On Fleetwood's behalf I must say their customer service has been exceptional. We'll see what happens when the warranty runs out.

Ron
Thanks, Ron. Good to hear all is well and customer svc was responsible.
Formerly: 2002 30' IB