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Topic: Double sign-on needed (Read 925 times) previous topic - next topic
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Double sign-on needed
Chris,
As mentioned at tonight's Morro Bay dinner meeting I'm having a continuing problem signing on. When I enter my Screen name and password I get a "don't recognize" notification. then when I hit "back" and sign on the sign on it  works with the same screen name and password. Is there a big?

Ron
terrasailor2000
Ron

Re: Double sign-on needed
Reply #1
Chris,
As mentioned at tonight's Morro Bay dinner meeting I'm having a continuing problem signing on. When I enter my Screen name and password I get a "don't recognize" notification. then when I hit "back" and sign on the sign on it  works with the same screen name and password. Is there a big?

Ron
terrasailor2000
Thanks, Ron. I've asked Steve to look into your question.

Chris
Formerly: 2002 30' IB

Re: Double sign-on needed
Reply #2
That is strange ... I tried a couple of browsers and used the various login forms/areas that are available but was unable to reproduce the problem.  A couple of thoughts/questions that may help me.

1) Have you disabled javascript in your browser?  That could cause a double login problem
2) What browser / device are you using
3) Are you entering the login credentials the first time or is it being populated from the browsers auto password remember function?  I've seen where that information was wrong and it auto fills the form with incorrect details.

Re: Double sign-on needed
Reply #3
Steve,
Thanks for looking into my log-in issue. I'm using a MACBook Pro and Safari. Also I've been using the auto sign-in and that seems to be the problem. I've signed in directly twice without the auto population and it worked OK. My problem, not yours.
Thanks again.

Ron
terrasailor2000
Ron

Re: Double sign-on needed
Reply #4
Also I've been using the auto sign-in and that seems to be the problem. I've signed in directly twice without the auto population and it worked OK.

Check your auto population file for either a typo or an extra leading or trailing space...  Or simply delete the entry for the auto population and let it "relearn" when you sign in manually.