Lazy Daze Owners' Group

This morning one (1) of the TPMS sensors on our LD failed to register with the monitor. This same sensor failed to register a month ago.  So I replaced the battery with a new battery and re-registered the sensor for that tire. About 15 minutes later, the monitor showed all dashes (----) for that tire. We stopped, removed the sensor and checked the tire pressure. TP was good. I replaced the sensor and it registered with the monitor, but once again after about 15 minutes, the sensor reading was all dashes for that tire.

While fueling a while later, I removed and replaced this sensor and once again it registered only to fail again.

I've placed two (2) batteries in this sensor in the last 30 days.

Since our EEZ T515 TPMS is still under warranty, I called EEZ customer service. They suggested I swap batteries with another sensor and see if the problem persists. While opening the problem sensor, the antenna wire was loose. So I called EEZ CS and they suggested I try to solder the wire back into place since a loose antenna wire is not covered in their warranty.

I said this loose wire may have been why the sensor was failing while driving but working while stationary. CS was not interested in helping me.   So I can attempt to solder the antenna wire back into place and hope the sensor works or we can order a new sensor EVEN THOUGH my TPMS system is still under warranty.

On a side note, immediately after we bought this TPMS system, one (1) of the sensors was swollen and EEZ CS said "that's impossible."  After several phone calls over several days, they reluctantly agreed to replace the swollen sensor.

I regret buying this product and I can't recommend it or EEZ's customer service.

Which tire was the sensor in question mounted on? We have the Tire Minder TM66 and occasionally I will have a front tire sensor fail to send its signal to the monitor. The sensor on the front tires are mounted behind the decorative wheel cover.

If you speak with them again, ask if your repair will further void the warranty (for whatever is actually warranted). 

Are you good on soldering? If not, I can do it for you.  Standard 60/40 solder with lead will probably not 'take' since it's manufactured with lead-free solder. I can't test it, though, because I'm on the Tire Minder TM77.

If warranty can't be exercised, can you send it back to them for repair? At least they could test it when they're finished.

Ed, how much does a new sensor cost?  If nominal, order a new one.

It sounds like you correctly identified the problem and effected a repair.  The question is, will the repair last?

I have had a PressurePro TPMS since November, 2008, when I picked up my unit.  My sensors are sealed, nothing serviceable.  Somewhere around the second year (I can look it up if needed) I had one of my 10 sensors go bad.  I called the PressurePro people, described what was happening, and that I was traveling.  They worked out where I would be in the next several days, and we found a delivery option at a UPS Store in 3 days.  They took my credit card number, but said they would only charge me if the old sensor was not returned.

When I got to the UPS Store, my replacement sensor was there.  I opened the box in the store, took the new one out, put the old one in the box, put the enclosed label on the box and sent it out immediately.  The new sensor got installed and I had no further trouble.  That is good customer service, I think.  After 7 1/2 years, and well out of warranty, the batteries showed signs of failing, by not registering in very cold weather.  Again I made a call to PressurePro to confirm my diagnosis, with which they agreed.  I was due to start traveling in about 6 weeks, so I ordered 10 new sensors, a cost of about $500.  That was 2 1/2 years ago, and I have had no trouble with them since.

Back to your issue - I agree with others that a loose antenna wire should have been covered.  I would reach out for the owner.  If you get no satisfaction there, I would contact the Better Business Bureau and report your poor experience.  I would look for the product on Amazon and do a review that details their poor customer service - what happened, what you did, and their response.  I know you have contacts in other groups and RV forums.  I would publicize your experience there as well.  I believe in publicizing both good and bad service.  If they treat you badly, let the world know.